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Sustainable Change Management: MLS Workshops

Sustainable Change Management Workshops from MLS, Fall 2017

Featured Speaker:

Cinthya Ippoliti is the associate dean for research and learning services at Oklahoma State University, where she provides administrative leadership for the library’s academic liaison program as well as services for graduate and undergraduate students. She recorded the following webinar especially for this MA Library System workshop series.

Sustainable Change Management: Motivation (part 1, 10am-12pm)

Change management is more than just a buzzword in libraries these days. For many library leaders, it has become a way of life requiring not only the ability to create change, but the ability to sustain a culture of innovation and change long-term. 

Join us for this workshop to learn practical information about the day-to-day decision-making and concrete activities required to achieve and sustain organizational change through the eyes of one leader who applied them in her library. Together we will navigate a model for change by viewing clips from Cinthya Ippoliti’s webinar “Keeping Organizational Momentum Going After the Excitement of Change Is Over” interspersed with hands-on practice.

By the end of this program, you will be able to:

  • Develop a vision for a change project (large or small) you wish to implement in your library.
  • Identify common barriers to sustaining change, along with strategies to overcome them.

Sustainable Change Management: Communication (part 2, 1-3pm)

With successful change management, as with many aspects of library leadership, it’s not the thought that counts; it’s how well you communicate it. At the onset of your project, you can gain buy-in by framing your ideas in a way that appeals to the values of different stakeholders, such as organizational management, staff, patrons, and potential collaborators. As you begin the implementation phase, it’s important to keep both internal and external audiences up-to-date on the progress of the change at each stage so there are no surprises. Finally, in order to sustain change, it is helpful to document impact so that you can celebrate small wins and make any necessary adjustments for the long haul.

In this workshop, we will explore research, strategies, and tools for communicating change successfully, punctuated by video clips demonstrating the process at one library (from the webinar “Keeping Organizational Momentum Going After the Excitement of Change Is Over” by Cinthya Ippoliti). You will also have opportunities for hands-on practice.

By the end of this program, you will be able to:

  • Identify best practices for presenting your change project to organizational leadership.
  • Develop a plan to keep internal and external audience apprised of changes at your library.
  • Assess and communicate the impact of a change at your library.

Dates and Locations (2017):

  • Thursday, October 12, Boston Public Library
  • Friday, October 20, Goodnow Library, Sudbury
  • Wednesday, November 1, Plymouth Public Library
  • Monday, November 20, Berkshire Athenaeum, Pittsfield
  • Tuesday, November 21, Athol Public Library


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Terry McQuown
33 Boston Post Road West, Marlborough, MA 01752
508-357-2121 x 302