News State Health Officials Announce Launch of 2-1-1 to Provide COVID-19 Information and Referrals 24/7
This 24x7 hotline is now partnering with the MA Department of Public Health to provide real-time COVID-19 information, resources, and referrals in multiple languages. Mass 211 also offers information about essential community services in MA, including food, childcare, financial assistance, and more. Mass 211 responds immediately during times of crisis, to field calls regarding the crisis and to direct callers to services most appropriate for their needs. If you are unable to reach 2-1-1 due to your telephone or cell phone carrier, a toll-free number is available 1-877-211-MASS (6277); Hearing impaired callers can reach us using 508-370-4890 TTY.