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Empowered Libraries: Improving the Library Work Experience: Toolkit

In FY2025, the Massachusetts Library System (MLS) partnered with CultureAlly to explore a vital question: How can we encourage more individuals from underrepresented communities to pursue careers in librarianship? The result was Pathways to Inclusion—a st

Welcome!

 

The Pathways to Inclusion project asked library workers, job seekers, and people already working in libraries but looking for new jobs how they feel about inclusion, belonging, and workplace culture in Massachusetts libraries. The results from surveys, focus groups, and individual interviews show both strengths to build on and areas that need improvement. This information can help guide efforts to make libraries more welcoming, fair, and representative.

 

Empowered Libraries Toolkit

MLS and CultureAlly have developed a practical toolkit to help libraries address challenges identified in the Pathways Project findings. The toolkit is available with sections addressing the following topics.

  • Hiring Process Guide & Checklist
  • Candidate Evaluation Tipsheet
  • Salary Transparency  & Pay Equity Guide
  • Equitable Performance Evaluation Framework (Directors)
  • Cultural Competency Development Plan
  • Onboarding Checklist
  • Workplace Accommodations Guidance
  • Psychological Safety Self-Assessment Tool
  • Interview Training Guide (Legal & Inclusion)
  • Blind Hiring Instructions & Process