LibGuides: Strategic Planning for Libraries: Get Creative

Get Creative with Assessment

Consider using some fun assessment approaches like wish trees, dot boards, or a service safari.

Basket of Discovery Tools (Small Libraries Create Smart Space)
Full of ideas for interviews and focus groups; visual tools, and interactive workshop tools.
Beyond Surveys & Purposeful Planning (Massachusetts Library System)
Workshop guide with resources on user experience (UX) research and project planning.
How-Now-Wow Matrix (Gamestorming)
Collaboratively sort ideas to determine the most innovative, breakthrough ideas that can be easily implemented
One Less Survey: Using Dot Posters to Combine Assessment & Engagement (University of Texas Libraries)
Features an alternative way to gather feedback with dot stickers, markers, and flip chart paper.
The Post-it® App (3M)
Capture results of sticky note brainstorms. Includes multiple options to download results including a spreadsheet.
Microfeedback in the Library (Harvard Library User Research Center)
Highlights how Harvard Library gathered small and simple feedback at timeline moment in appropriate locations
Service Design for Libraries: Activity-Go on a Service Safari (MBLC)
Find out what patrons <3 and H8
Tell us about your organization (Salt Lake City Public Library)
Use this worksheet to gather feedback from community groups.

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