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MLS Strategic Plan - 2021 - 2024: Overview


Information on our Planning Process

Virtual Town Halls

Information on our virtual member participation opportunities with Stephanie Chase

Share your thoughts
A form to submit your ideas and suggestions 


Status & Next Steps

June 2020
Town Hall meetings with library members, partners and stakeholders

June and July 2020

passive engagement opportunities held by MLS staff in conversation with staff at member libraries

September 2020

Approved by the MLS Executive Board

November 2020
Approved by MLS membership at annual meeting

January 2021
Implementation conference


MLS Strategic Plan 2021-2024

Welcome to our Resource Guide for our Strategic Plan 2021-2024. As we move through our planning process, this guide will be updated with information, resources, and opportunities. 

2020 is an exciting year for MLS. In July, we’ll be celebrating our 10th birthday, and it’ a Strategic Planning year for us. While the last few months have certainly shifted our focus, we’ve also been staying the course with our plans for this year. I am pleased to announce that we have hired Stephanie Chase, of Constructive Disruption, to lead us through our planning process.

Our process this year will look a bit different from previous years. Over the past four years, we have continued to build off of the great goals and initiates laid out in our last plan, and have had thoughtful and meaningful ongoing conversations with you through consultations, listening tours, surveys, director forums, informal discussions, and collaborative work opportunities. We continued to utilize the information and data you’ve shared with us to build three potential strategic initiatives (listed in the box on the right) to focus on in the next few years. But we want to make sure we heard you correctly, ask if there are other opportunities for MLS, and ensure that staff working at all levels and in all types have the opportunity to engage with us. We know this is a busy and a difficult time for our members, and we are committed to being thoughtful of your time and your energy as we reach out to engage with you.

Virtual Town Halls

Our initial round of town halls has been completed; thank you to those of. you who join us! You can review the notes, presentation, key takeaways, and a recording on the Virtual Town Halls tab. 

Next Steps

Our next step includes outreach to member and partner staff conducted by MLS staff. Please do share your thoughts with us via our feedback form. We welcome the opportunity to personally connect with you!

Sarah Sogigian

MLS Executive Director


Proposed Strategic Initiatives

Based on our member conversations over the past few years, we've identified 3 proposed strategic initiatives:

Sustainability of service

Succession planning/leadership development

Equity of service