If you are experiencing problems with one specific product, contact the vendors directly for the speediest support.
Technical Support Submission Form
800.877.4253, Option 4
Proquest (Boston Globe)
If you have more general questions about the statewide databases or wish to notify MLS about interactions with specific vendors, please use the Contact MLS via the Support Form.
NOTE: This site is for library staff only. Please contact your local library if you have a question about the statewide databases.