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The secret to our success? Nearly all our support questions can be solved using these three steps! Start here!
- Are you using the right links?
- Can't find your school library? You must update your MLS membership.
- Asking you for a barcode/password at the library? Your IP addresses likely changed. Use IPchicken.com to find your new IP addresses and let us know! (Be sure to test on multiple computers - wired and WiFi!)
Have a question? Need help? Contact MLS Databases Support:
Contact the Vendors
If you are experiencing problems with one specific product, contact the vendors directly for the speediest support.