If you are experiencing problems with one specific product, contact the vendors directly for the speediest support.
Encyclopedia Britannica
Technical Support Submission Form
800.621.3900 x7160
edsupport@eb.com
Gale
gale.technicalsupport@cengage.com
800.877.4253, Option 4
http://support.gale.com/mlin
Proquest (Boston Globe)
tsupport@il.proquest.com
800.889.3358
If you have more general questions about the statewide databases or wish to notify MLS about interactions with specific vendors, please use the Contact MLS via the Support Form.
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