LibGuides: MLS Delivery: Routes Information

Want to join the Delivery List-Serv?

To be added to the delivery email list and receive updates and announcements regarding delivery, please email delivery@masslibsystem.org.

Please make sure at least one person from your library receives emails. We periodically put out important policy information and pertinent changes.

Interstate Delivery

For libraries participating in the RI Delivery, please check out our Interstate Delivery MLSGuide.

Which Holidays affect Delivery?

There will be no delivery on the following holidays:

New Year’s Day
Martin Luther King Jr. Day
Presidents’ Day
Patriot’s Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

Delivery Resources

Schedule Request Form
Want to join Delivery or add an additional day to your schedule? MLS members interested in joining delivery or increasing their delivery day(s) should complete this form.
Delivery Index
Need to send an item to another library? Use the Routes Index for the correct library name and region. Make sure you use the specified regional slip (B, C, M, N, S, or W) and fill in the first line with the identification information found in the yellow portion of the delivery index. Mis-labeled items will be re-routed to the sending library. Routing slips can be found on this page.

Delivery Schedules and Route Sheets

Please check the appropriate link for your delivery schedule or route sheet. The files are in excel format and are separated by former regions. Libraries are listed alphabetically by community.

Route Delays

Delays and problems: Please keep an eye on this page if your Delivery is running late.

9/13/19 West 2 Route Delay: This route is running approximately 90 minutes behind schedule today due to road construction/paving on route 2.

The following libraries will be affected:
Goodwin Memorial
Five Colleges
Granby
Clapp Memorial
Young Men’s
Gilbertville
Paige Memorial

Please contact customerservice@shipoptima.com if you have any questions.

Contact Information

Have a delivery question or concern? Contact Us!

Optima Customer Service:

customerservice@shipoptima.com

(800) 872-4004

MLS Delivery:

delivery@masslibsystem.org

(508) 357-2121 option 1
(866) 627-7228

Delivery Routing Slips

Blank Regional Delivery Routing Slips

Routing slips should be used when a slip is required for delivery purposes and is not available via your library’s ILS. Please make sure the name on the routing slip matches the name in the yellow column on the Delivery Index. If this information does not match, your item(s) may not be directed to the proper library and will be re-routed.

For additional information on labeling please refer to the Delivery Policies page. For more information on routing slips, please visit the 'Sort-to-Light' page.