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MLS Delivery: Delivery News

This guide introduces delivery at the Massachusetts Library System and provides all the necessary information about delivery, routes, scheduling, claim forms, etc.

Holiday Reminders

No upcoming holidays

Want to join the Delivery List-Serv?

To be added to the delivery email list and receive updates and announcements regarding delivery, please email

Please make sure at least one person from your library receives emails. We periodically put out important policy information and pertinent changes. 

Route Delays

12/6/21 West 1 and West 1A: This route will be delayed today.

West 1

Hubbard Memorial Library
Bay Path University
Richard Salter Storrs Library
East Longmeadow Public Library
Wilbraham Public Library
Monson Free Library
Palmer Public Library


W.N.E.U D'Amour Library
W.N.E.U. School of Law
Springfield College, Babson Library
Springfield Library
West Springfield Public Library
Agawam Public Library
Southwick Public Library
Westfield Athenaeum
Elms College, Alumnae Library
Chicopee Public Library






Contact Information

Have a delivery question or concern? Contact Us!

Optima Customer Service:

(800) 872-4004

MLS Delivery:

(508) 357-2121 option 1
(866) 627-7228


COVID-19 Prevention

Message from Optima regarding the Coronavirus protocols and precautions in place.