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MLS Delivery: Delivery News

This guide introduces delivery at the Massachusetts Library System and provides all the necessary information about delivery, routes, scheduling, claim forms, etc.

Holiday Reminders

No upcoming holidays

Want to join the Delivery List-Serv?

To be added to the delivery email list and receive updates and announcements regarding delivery, please email delivery@masslibsystem.org.

Please make sure at least one person from your library receives emails. We periodically put out important policy information and pertinent changes. 

Route Delays

1/14/21

Metrowest 2 Route Delay: This route will be delayed 1 to 2 hours today.

Central 3 Route Delay: This route is delayed 2+ hours.

West 2 Route Delay: This route is running approximately 90 minutes behind.

See Route Schedules under Routes Information tab for list of libraries.

We apologize for the inconvenience and appreciate your patience.

Contact Information

Have a delivery question or concern? Contact Us!

Optima Customer Service:

customerservice@shipoptima.com

(800) 872-4004

MLS Delivery:

delivery@masslibsystem.org

(508) 357-2121 option 1
(866) 627-7228

 

COVID-19 Prevention

Message from Optima regarding the Coronavirus protocols and precautions in place.