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MLS Delivery: Routes Information

This guide introduces delivery at the Massachusetts Library System and provides all the necessary information about delivery, routes, scheduling, claim forms, etc.

Want to join the Delivery List-Serv?

To be added to the delivery email list and receive updates and announcements regarding delivery, please email delivery@masslibsystem.org.

Please make sure at least one person from your library receives emails. We periodically put out important policy information and pertinent changes. 

Interstate Delivery

For libraries participating in the RI Delivery, please check out our Interstate Delivery MLSGuide.

Which Holidays affect Delivery?

There will be no delivery on the following holidays:

New Year’s Day
Martin Luther King Jr. Day
Presidents’ Day
Patriot’s Day
Memorial Day

Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

Delivery Resources

Delivery Schedules and Route Sheets

Please check the appropriate link for your delivery schedule or route sheet. The files are in excel format and are separated by former regions. Libraries are listed alphabetically by community.

Route Delays

3/6/21 Route Delays

Central 1: This will be delayed today. I will send an update later this morning.

Leominster
Thayer Memorial
Hudson
Sargent Memorial
Harvard
Hazen Memorial
Lawrence
Townsend
Lunenburg
Fitchburg State
Fitchburg Public
Ashby
Stevens Memorial

Central 3: This route is running 1 hour behind schedule today.

Princeton
Rutland
Forbes Memorial
Haston Free
East Brookfield
Merrick
Merriam-Gilbert
West Warren
Joshua Hyde
Jacob Edwards
Charlton
Nichols
Pearle L Crawford
Chester Corbin
Simon Fairfield
Sutton
Oxford

Please see route schedule for list of libraries.

We apologize for the inconvenience and appreciate your patience.

Contact Information

Have a delivery question or concern? Contact Us!

Optima Customer Service:

customerservice@shipoptima.com

(800) 872-4004

MLS Delivery:

delivery@masslibsystem.org

(508) 357-2121 option 1
(866) 627-7228

 

Delivery Routing Slips

Routing slips should be used when a slip is required for delivery purposes and is not available via your library’s ILS. Please make sure the name on the routing slip matches the name in the yellow column on the Delivery Index. If this information does not match, your item(s) may not be directed to the proper library and will be re-routed.

For additional information on labeling please refer to the Delivery Policies page. For more information on routing slips, please visit the 'Sort-to-Light' page.