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MLS Delivery: Routes Information

This guide introduces delivery at the Massachusetts Library System and provides all the necessary information about delivery, routes, scheduling, claim forms, etc.

Want to join the Delivery List-Serv?

To be added to the delivery email list and receive updates and announcements regarding delivery, please email delivery@masslibsystem.org.

Please make sure at least one person from your library receives emails. We periodically put out important policy information and pertinent changes. 

Interstate Delivery

For libraries participating in the RI Delivery, please check out our Interstate Delivery MLSGuide.

Which Holidays affect Delivery?

There will be no delivery on the following holidays:

New Year’s Day
Martin Luther King Jr. Day
Presidents’ Day
Patriot’s Day
Memorial Day

Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

Delivery Resources

Delivery Schedules and Route Sheets

Please check the appropriate link for your delivery schedule or route sheet. The files are in excel format and are separated by former regions. Libraries are listed alphabetically by community.

Route Delays

MetroWest 3 Route Delay: This route had to be broken up between 3 drivers today. Some stops will be ok but Belmont, Arlington and Watertown will not be delivered until later this afternoon.

The following libraries are affected:

Winchester Public Library
Somerville Public Library
Medford Public Library
Woburn Public Library
Robbins Library
Belmont Public Library
Watertown Public Library
Waltham Public Library
Bedford Public Library

SEMLS 7: I’m sorry to report that the majority of this route will not be done today due to driver shortage. We were only able to give another driver 2 stops to do today. These 2 libraries will receive delivery today Osterville and Sandwich.

The following libraries will not receive delivery today but will receive delivery tomorrow 9/24:

N. Falmouth
W. Falmouth

Falmouth

E. Falmouth

Mashpee

Cotuit

Marston Mills

Centerville

Bourne

Mass Maritime

Marion Elizabeth Taylor.

We apologize for the inconvenience.

Contact Information

Have a delivery question or concern? Contact Us!

Optima Customer Service:

customerservice@shipoptima.com

(800) 872-4004

MLS Delivery:

delivery@masslibsystem.org

(508) 357-2121 option 1
(866) 627-7228

 

Delivery Routing Slips

Routing slips should be used when a slip is required for delivery purposes and is not available via your library’s ILS. Please make sure the name on the routing slip matches the name in the yellow column on the Delivery Index. If this information does not match, your item(s) may not be directed to the proper library and will be re-routed.

For additional information on labeling please refer to the Delivery Policies page. For more information on routing slips, please visit the 'Sort-to-Light' page.