To be added to the delivery email list and receive updates and announcements regarding delivery, please email firstname.lastname@example.org.
Please make sure at least one person from your library receives emails. We periodically put out important policy information and pertinent changes.
MLS contracts with Optima Shipping. MLS Delivery is provided to support resource sharing amongst Massachusetts Libraries. Currently, delivery is provided to over 500 libraries of all types across the state of Massachusetts. MLS delivery is used to ship between 14 and 15 million items annually among MLS member libraries and the library resource sharing networks.
Is your Library or some of your staff new to delivery? Find everything you need to know about delivery in our
Welcome to Delivery Packet.
This guide will provide you with all the necessary information about delivery, such as route information, what to do with mis-sorted items, filling out a lost or damaged claim form, etc.
Is your Library or some of your staff new to delivery? Find everything you need to know about delivery in our Welcome Packet.
When to Contact MLS
When to Contact Optima
Delays and problems: Please keep an eye on this page if your Delivery is running late.
5/14/20 Delivery Update!
Dear MLS members,
We would like to share an update with you regarding Delivery. MLS and Optima have been discussing ways to address the increased volume at libraries. At this time, we are working on efforts to alleviate volume prior to the resumption of delivery (No date has be set). In order to ease the volume capacity at libraries, warehouses and trucks, we are scheduling pick-ups for higher volume libraries in a series of phases. We are currently reaching out to libraries to set up delivery pick-ups. Please wait to hear from us. Pick up is optional. We ask for your patience as we begin this process.
Parts of our plan, including specific dates, may be adapted once the Governor releases his Guidelines for reopening the State and in consultation with the members about their plans. We will continue to update as the process moves forward.