Related Services and Partners
Address Labels: For all labels, the “from” field must be higher on the package than the “To:” field (ideally, the top left corner). Otherwise, machines may automatically read the “from” field and route it back to you.
Shipping costs: USPS Library Mail is the least expensive way to mail ILLs. Library Mail is based solely on the weight of the package. 2020 rates for Library Mail are $2.66 for the first pound and $.50 for each additional pound up to 70 pounds.
Tracking: USPS Library Mail comes with free tracking. If you transact at a USPS Retail Counter, the tracking number will be on the receipt. If you use a mail machine, you can order free tracking labels from USPS here: http://bit.ly/freetrackinglabels. We highly recommend making note of the tracking number for your ILL returns. USPS keeps tracking numbers in their system for 120 days.
Mailing AV: It is best practice to mail audiovisual items in a box, as boxes better protect delicate cases and discs from being damaged by USPS sorting machines. The borrowing library assumes responsibility for items lost or damaged in transit.
When sending library material to Canada, look for the “duty free” box to indicate this is library material and should not be charged duty to the recipient. Make sure to print out and attach the following text:
Resource Sharing Team
866-627-7228 select option #4