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Interlibrary Loan: Training and Documentation

A guide to resource sharing activities and services at MLS and beyond.

ILL Listservs

Announcement Lists

Subscribe to our MLS-ILL list for important announcements and messages about mediated interlibrary loan services. The archive of previous announcements are available to view in case you've missed them at

Libraries in the the former Central, Southeastern, and Western Regions (formerly served by Thomas Crane/Quincy) can subscribe here

Libraries in the former Boston, Metrowest, Northeast Regions (formerly served by Wellesley Free Library) can subscribe here.

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Training Guides


Interlibrary Loan Community Chats

Laura Bogart and the rest of the Resource Sharing Team staff host Interlibrary Loan Community Chats whenever a new topic of interest comes up. Each one is recorded, and you can find the recordings below. To join future Community Chats, please register at the ILL/Delivery section of our calendar. To find other exciting events hosted by MLS, go to To find recordings of webinars, please continue scrolling down.

What would you like to learn about next? Email !

Updating Clio, with Q&A

Receiving requests in Clio

Renewing and Returning in Clio

Contact us!

Resource Sharing Team

Best Method for email: 
866-627-7228 select option #4

Laura Bogart, Resource Sharing Assistant x318

Kathryn Bowen, Resource Sharing Assistant x321

Heidi Flynn, Resource Sharing Assistant, x303

Vincent Nguyen, Resource Sharing Assistant x316

Alison DeMers, Resource Sharing Librarian x317

Scott Kehoe, Library Resources Director x308

Upcoming ILL Events

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