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Interlibrary Loan: Training and Documentation

A guide to resource sharing activities and services at MLS and beyond.

ILL Listservs

Announcement Lists

Subscribe to our MLS-ILL list for important announcements and messages about mediated interlibrary loan services. The archive of previous announcements are available to view in case you've missed them at http://mblc.state.ma.us/sympa/lists/regional.

Libraries in the the former Central, Southeastern, and Western Regions (formerly served by Thomas Crane/Quincy) can subscribe here

Libraries in the former Boston, Metrowest, Northeast Regions (formerly served by Wellesley Free Library) can subscribe here.

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Lists

Training Guides

 

Interlibrary Loan Community Chats

Laura Bogart and the rest of the Resource Sharing Team staff host fortnightly (every-other-week) Interlibrary Loan Community Chats. Each one is recorded, and you can find the recordings below. To join future Community Chats, please register at the ILL/Delivery section of our calendar. To find other exciting events hosted by MLS, go to https://calendar.masslibsystem.org/. To find recordings of webinars, please continue scrolling down.

  • Wednesday, December 1, 2021. Register now so you don't miss this upcoming Community Chat!
  • Wednesday, November 17, 2021. (co-hosted with Delivery and eResources) Topics and timestamps: 1:20 Introductions; 2:45 navigating our LibGuide; 6:00 getting on our email lists; 14:40 Databases LibGuide; 18:30 Databases training and tutorials online events; 21:30 Databases Statistics; 28:50 What to do when mystery items show up in your Delivery; 32:25 Delivery Routes Index; 33:15 Delivery LibGuide; 35:00 Delivery Routing slips; 36:40 items in Delivery for a long time; 38:48 the future of interstate Delivery connections; 40:20 mail slowdowns and ILL lending times; 43:35 mail rates increase and holiday surcharges; 45:00 requesting and returning ILLs during the holiday season; 46:45 using the Interstate Delivery connection to send to Rhode Island
  • Wednesday, November 3, 2021Topics and timestamps: 2:45 How to turn on live closed captioning, find the chat box, and other Zoom instructions; 4:10 Icebreaker: How was your Halloween?; 7:00 Confusing holds; 11:00 Can we renew on ComCat?; 14:00 Contacting the ComCat help team; 21:30 Interstate Delivery with Rhode Island.
  • Wednesday, October 20, 2021. One on one with Boston Public Library! Hear all about what's been going on at BPL lately! Topics and timestamps: 0:45 Why BPL had an access outage; 2:15 Staffing at BPL; 2:25 Post Office issues; 4:40 Article requests and collection development; 7:30 ghosts and pneumatic tubes in the library.
  • Wednesday, October 5, 2021 recording was lost due to technical issues. Please view our other recordings!
  • Wednesday, September 22, 2021. Topics and timestamps: 2:16 Icebreaker: "What are your library's plans for Halloween?"; 13:35 Can you limit WorldCat.org searches by country of the lenders?; 20:05 How much information should be sent to MLS on ILL requests?; 26:00 What do we do when ComCat doesn't know how to select a specific volume from graphic novels or other series?; 30:22 Why do some libraries use FirstSearch and others WorldCat.org?; 33:30 Why do some old, long-discarded, records get stuck showing as being owned on OCLC?; 37:00 Will lenders send entire issues of magazines? 
  • Wednesday, September 8, 2021.  Topics and timestamps: 1:30 ComCat hiccups; 4:35 Icebreaker: "What are you looking forward to this month?"; 11:35 WorldCat listings mixing up physical books and e-books; 19:30 Behind the scenes -- WorldShare searching features; 23:20 Behind the scenes -- what we see on our Clio updating account; 25:00 One-on-one trainings via Zoom.
  • Wednesday, August 25, 2021. Topics and timestamps: 2:15 Icebreaker: "If you had to live in any universe of a book, what book would you choose to live in?"; 8:30 ComCat error messages and contacting help; 12:15 How to request items when you use WorldCat.org; 21:45 Free mailing for Matter-for-the-Blind; 23:15 Estimating mailing charges; 25:45 ComCat labels; 27:55 How much does limiting to free lenders restrict options?; 29:25 AllRegions and other useful MBLC email listservs; 34:00 ComCat glitches; 39:30 How to find and search our ILL guide for trainings; 42:40 A behind the scenes peak at how we find lenders for your requests; 48:45 "Lost" vs "Assumed Lost"
  • Wednesday, August 11, 2021Topics: ComCat or mediated ILL; MLS ILL facilitating point to point requests; MLS ILL when you can't select a volume on ComCat; If you could choose any books or book series that isn't already a movie or TV show and get it made into a movie or TV show, what would it be?
  • Wednesday, July 28, 2021. Topics: Getting ILL renewals when there's a shipping delay; Size of the OCLC lending pool; How many free lenders are on OCLC; What happens with the requests after submitted to OCLC?; Individual trainings over video chat with ILL staff; Requests that go to Boston Public Library rather than MLS ILL. (Note: I kept saying our chats are fortweekly because I couldn't remember fortnightly means every 14 days. Our Community Chats are every 14 days, not every 14 weeks)
  • Wednesday, July 14, 2021 (co-hosted with Delivery and eResources) Topics: Can a patron return a book at a different network/on a different Delivery route?; Delivery to Rhode Island; Items turning around in Delivery; Statewide ILS; Multiple volume records on ComCat; How to effectively slip Delivery items; MyHeritage remote access issues. 

     

Updating Clio, with Q&A

Receiving requests in Clio

Renewing and Returning in Clio

Contact us!

Resource Sharing Team
ill@masslibsystem.libanswers.com (best method for email)
866-627-7228 select option #4

Laura Bogart, Resource Sharing Assistant
laura@masslibsystem.org x318

Kathryn Bowen, Resource Sharing Assistant
kathryn@masslibsystem.org x321

Vincent Nguyen, Resource Sharing Assistant
vincent@masslibsystem.org x316

Alison DeMers, Resource Sharing Librarian
alison@masslibsystem.org x317

Scott Kehoe, Library Resources Director
scott@masslibsystem.org x308

Upcoming ILL Events

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